Growth: What strategies are you employing to facilitate growth in your agency? How do you measure growth, beyond just revenue?
Deadlines: How do you manage project timelines and ensure deadlines are met consistently? How does your agency handle delays?
Workflow: What does your agency’s project workflow look like? How has it evolved over time and what improvements can be made?
Pricing: How does your agency determine pricing for its services? How do you communicate your pricing strategy to your clients?
Innovation: How does your agency foster a culture of innovation? Can you share some recent examples where innovation led to client satisfaction or business growth?
Motivation: How do you keep your team motivated, especially during challenging projects or phases? What motivational strategies have worked best?
Resilience: How has your agency coped with setbacks or unexpected challenges? What practices have helped build resilience in your team?
Efficiency: What strategies or tools does your agency use to boost efficiency in project delivery? What impact has this had on client satisfaction and bottom-line?
Balance: How do you ensure a healthy work-life balance for yourself and your team? How has this affected productivity and employee satisfaction?
Consistency: How does your agency ensure consistency in project delivery, communication, and client service? What systems or processes have you implemented to promote consistency?
Perspective: How do you maintain a broader perspective when dealing with day-to-day tasks? What steps do you take to ensure your team understands the bigger picture?
Evolution: How has your agency evolved since its inception? What were some key turning points?
Focus: What is the main focus of your agency right now? How do you maintain this focus across all levels of your team?
Progress: How do you measure and track the progress of your agency? What metrics do you focus on?
Process: How important are processes in your agency? Can you share some processes that have greatly improved your operations?
Clients: How do you ensure client satisfaction? What steps do you take to manage client expectations?
Vision: What is your agency’s vision? How does this vision guide your strategies and decision-making process?
Collaboration: How does your agency facilitate collaboration within the team? Are there any tools or practices you find particularly effective?
Authenticity: How do you ensure your agency stays authentic in its communications and relationships with clients?
Ambition: How does your agency balance ambition with practicality? Can you share a time when ambition drove a significant achievement?
Scaling: What steps are you taking to scale your agency? What challenges are you facing in this process?
Expectations: How do you manage client expectations, especially when they’re unrealistic?
Challenges: What are some of the biggest challenges your agency is currently facing? How are you addressing them?
Mindset: How important is mindset in your agency’s success? How do you foster a positive and growth-oriented mindset within your team?
Adaptation: Can you share an instance where your agency had to adapt to unforeseen circumstances? What did you learn from it?
Prioritization: How does your agency prioritize projects and tasks? What factors do you consider?
Networking: How has networking benefitted your agency? Do you have any tips or strategies for effective networking?
Strategy: How does your agency create and implement its strategies? How do you ensure these strategies align with your vision and goals?
Leadership: What leadership style do you employ at your agency? How has it influenced your team’s performance and morale?
Transparency: How does your agency ensure transparency in its dealings with clients and within the team?
Empathy: How important is empathy in your agency’s client relationships and team interactions?
Value: How does your agency deliver and communicate its value to clients?
Discipline: How do you enforce discipline in project delivery and team performance?
Passion: How does your agency nurture the passions of its team members? How does this affect their performance and job satisfaction?
Perseverance: Can you share a story where perseverance led to success in your agency?
Fulfillment: How do you ensure job fulfillment among your team members? How does it affect their productivity?
Risk: How does your agency handle risks in projects? Do you have a defined risk management process?
Resilience: (as answered above) How has your agency coped with setbacks or unexpected challenges? What practices have helped build resilience in your team?
Communication: How important is effective communication in your agency’s success? What steps do you take to ensure clear and efficient communication?
Quality: How do you maintain quality in your projects? What quality control practices does your agency follow?
Creativity: How does your agency foster creativity within the team? How does creativity play a role in your projects?
Inspiration: What inspires you and your team? How do you keep the team motivated and inspired?
Reflection: How often does your agency take time to reflect on its achievements and failures? How has this reflection improved your agency’s performance?
Gratitude: How does your agency practice gratitude? What impact does it have on your team’s morale?
Commitment: How do you ensure that everyone in your team is committed to your agency’s goals?
Confidence: How do you build confidence in your team, especially when facing challenging tasks?
Outsourcing: How does your agency approach outsourcing? What tasks do you typically outsource and why?
Diversification: How diversified are your agency’s services? How has diversification helped your agency grow?
Time-Management: How does your agency handle time management? What tools or strategies do you use?
Success: How does your agency define success? What have been some of your most significant successes so far?
Old List:
Finding contractors – Vetting them, finding them quickly
Finding referral partners for your agency
Dealing with low-performing employees. Cut them loose or continue to train them?
Hit by a bus plan
How you pay yourself / manage finances / savings
Pricing your work
Process for making a proposal
Charging for discovery (how and why)
Getting more referrals proactively
Insurance / Cyber Insurance / Contracts
Easy “Add on” services
Tips for agency website SEO
Project Tracking / Keeping things on schedule
Feedback on my…Website, Funnel, Client site, audit reports, etc.